H&S Support Services

Hardware and Software support services may include new product installation services, installation of product updates, migrations for major releases of software, other types of proactive or reactive on-site services, and support for custom application or infrastructure software.

Our services can be delivered as long-term technical-support contracts or pay-as-you-go, incident-based support. Typically including remote troubleshooting capabilities, installation assistance and basic usability assistance. Remote troubleshooting capabilities may be delivered via telephone and online communication media or without human assistance through automated means that reside on the customer’s device or are available on our websites.